AT&T Customer Care told me to go to the store to buy a new SIM card. I went to two different stores, and both were out of the SIM cards due to lowered demand for them as a result of the AT&T/Cingular merger. The stores told me to call Customer Care. So finally, I have a SIM card on the way. If the first person I spoke with told me to order it on the phone, I wouldn’t have wasted an hour and a half waiting in line, walking, driving, and wasting gas. Obviously, the person was too lazy to continue his call with me. Thanks AT&T. When my contracts run out, I will discontinue using wireless phones. I will no longer be a part of this craze that has swept humanity.